Customer support
Product, account, access, and general questions
hello@centralee.comSupport
Contact Centralee
Contact Centralee for account, subscription, billing, privacy, security, or product questions.
Last updated 13 July 2026
At a glance
The official support address is hello@centralee.com.
Billing and cancellation
Subscription status, renewal, cancellation, and payment questions
hello@centralee.comPrivacy and grievances
Personal-information requests and privacy concerns
hello@centralee.comSecurity
Suspected vulnerabilities or unauthorised account activity
hello@centralee.comBefore contacting us
For account-specific help, write from the email address connected to your Centralee account. Include a clear description, relevant dates, and the workspace or public-link identifier where appropriate.
Payment enquiries
For a payment issue, include the account email, payment date, amount, currency, and Razorpay payment or subscription identifier. Never send card numbers, CVV, bank passwords, UPI PINs, or OTPs.
Response times
We aim to acknowledge support requests within two business days. Complex billing, privacy, security, or provider investigations may require additional time. Support is provided electronically.
Business presence
Centralee is a digital software business operating from India and serving customers online. Products and subscriptions are delivered electronically; no walk-in or physical retail support is provided.
Useful links
For subscription rules, review the Cancellation and Refunds Policy. For data questions, review the Privacy Policy. For service rules, review the Terms and Conditions.