1. Digital delivery
Account access is delivered electronically through the Centralee web application. A time-limited trial begins after account creation. Paid features are enabled after the payment provider confirms a successful subscription or one-time purchase.
2. Delivery timing
Digital access is normally available immediately or within a few minutes of successful payment confirmation. Payment-provider, banking, authentication, email, or network delays may occasionally postpone activation.
3. Delivery destination
The service is delivered to the Centralee account associated with the email address and workspace used at checkout. Customers are responsible for providing a valid email address and maintaining access to their account.
4. No shipping charges
Centralee does not charge shipping, handling, courier, or customs fees. Subscription prices and applicable taxes are displayed during checkout.
5. Activation problems
If payment succeeds but paid access is not visible, sign out and back in, refresh the billing page, and then contact hello@centralee.com with the account email, payment date, amount, and Razorpay payment or subscription identifier. Do not send card numbers, UPI PINs, OTPs, or bank credentials.
6. Related policies
Digital delivery does not change the subscription cancellation or no-refund rules. Please review the Cancellation and Refunds Policy and Terms and Conditions before purchasing.